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Building Stronger Workplaces.

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Explore our collection of practical articles and curated resources designed to support professionals in building stronger workplaces.

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B.C. Human Rights Tribunal Tackles Complainant Credibility

One of the frequent questions we are asked when conducting our workplace investigation training is, “When faced with conflicting evidence at the end of a workplace investigation, how can we make decisions about the relative credibility of the parties and witnesses?” Even more challenging can be articulating the reasons why you believe the evidence of

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What the Premier League clearly did not learn from the Miami Dolphins

Just last week, I wrote about the Miami Dolphins’ swift and effective response to offensive tweets posted by a player in response to the NFL’s draft of its first openly gay player, Michael Sam. Within a week, news of offensive and sexist e-mails written by Richard Scudamore, the Chief Executive of the Premier League, were

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He said WHAT about me?! Defamation in the workplace investigation context

In a workplace investigation, it is not uncommon for complainants and potential witnesses to express concerns about job-related reprisals before speaking to the investigator. Recently, however, I had witnesses in two separate investigations tell me that they did not want to participate for fear of being sued by the respondent, with one witness specifically referencing

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Vive la France? Is limiting after-hours email a good thing?

This week, approximately one million workers in France in the digital and consultancy sector won a legally-binding agreement protecting them from having to respond to email outside of working hours – that is before 9 a.m. and after 6 p.m.  There has been much talk since about the effect that limiting email outside of working

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International be kind to lawyers day – Tuesday, April 8, 2014

No, I didn’t make that up.  It’s really a day, at least insofar as any “International…Day” is really a day.  This movement was started by Steve Hughes, a non-lawyer from St. Louis who works with lawyers in his presentation and rainmaking business and thought that, as a group, they weren’t so bad.  In fact, he

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The IQ principles

Recently my colleague and I had the opportunity to travel to Iqaluit, Nunavut in order to provide workplace investigation training. As part of my preparation for our trip, I was introduced to the concept of Inuit Qaujimajatuqangit, a term for Inuit traditional knowledge and information that is passed down through oral history, customs and traditions.

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Avoiding the sticker shock of a workplace investigation

There seem to be no shortage of articles and blogs these days touting the merits of conducting workplace investigations in many circumstances (we know because we write a lot of them). You read about how they can improve the workplace and help employers avoid legal liability. What you don’t often see written about is how

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